Choose a number
Your business can receive a local or freephone number once the required verification is approved. A voice number does not automatically support texts.
Prepare verification
We confirm the legal business details and documents the number provider needs. Numbers are verified for the business that uses them. Do not email identity or payment documents to an unverified recipient.
Forward your existing line
Where your current provider supports it, forward missed, out-of-hours or all calls to your Ava number. Your provider may charge for forwarding. Porting a number is a separate eligibility and transfer process.
Run acceptance calls
Check the greeting, opening hours, caller details, handoff, fallback and permitted actions. Test your schedule again when the clocks change.
Book a demo