Ava for Home Servicesby AssistCall

Research and data

Home services in numbers

Official figures on trades and home services: how many firms there are, the homes they work on, what customers expect from repairs, pay, and how fast the trade is adopting AI.

Key figures

The figures at a glance.

  1. 458,290

    Specialised trade businesses: electrical, plumbing and heating, roofing and finishing (UK, 2026)

    Department for Business and Trade (GOV.UK), 20261
  2. 260,655

    Cleaning, pest control and landscaping businesses (UK, 2026)

    Department for Business and Trade (GOV.UK), 20262
  3. 25.0m

    Households in England (2024-25)

    Ministry of Housing, Communities and Local Government (GOV.UK), 20253
  4. 4.0m

    Homes in England failing the Decent Homes Standard (2024)

    Ministry of Housing, Communities and Local Government (GOV.UK), 20244
  5. 30%

    Households reporting condensation, damp or mould (England, 2024)

    Ministry of Housing, Communities and Local Government (GOV.UK), 20245
  6. 29%

    Share of households unhappy with landlord repairs whose main reason was slowness (England, 2024-25)

    Ministry of Housing, Communities and Local Government (GOV.UK), 20256
  7. £19.54

    Median hourly pay, full-time electricians (UK, 2026 provisional)

    Office for National Statistics, 20267
  8. 160,874

    Boiler Upgrade Scheme heat pump grant applications to September 2026

    Department for Energy Security and Net Zero (GOV.UK), 20268
  9. 13%

    Construction businesses using AI, against 58% in information and communication

    Office for National Statistics, 20269
  10. 45%

    Construction SME employers naming late payment as an obstacle (2025)

    Department for Business and Trade (GOV.UK), 202510

Sources

  1. Business population estimates 2026: detailed tables (Table 6)Department for Business and Trade (GOV.UK) · 2026
  2. Business population estimates 2026: detailed tables (Table 6)Department for Business and Trade (GOV.UK) · 2026
  3. English Housing Survey 2024 to 2025: headline reportMinistry of Housing, Communities and Local Government (GOV.UK) · 2025
  4. English Housing Survey 2024 to 2025: housing quality and energy efficiency, chapter 1Ministry of Housing, Communities and Local Government (GOV.UK) · 2024
  5. English Housing Survey 2024 to 2025: housing quality and energy efficiency, chapter 1Ministry of Housing, Communities and Local Government (GOV.UK) · 2024
  6. English Housing Survey 2024 to 2025: perceptions and impacts of housing qualityMinistry of Housing, Communities and Local Government (GOV.UK) · 2025
  7. Annual Survey of Hours and Earnings 2026 provisional, Table 14.5a: hourly pay (gross), full-timeOffice for National Statistics · 2026
  8. Boiler Upgrade Scheme statistics: September 2026Department for Energy Security and Net Zero (GOV.UK) · 2026
  9. Artificial intelligence in UK businesses: 2023 to 2026Office for National Statistics · 2026
  10. Longitudinal Small Business Survey 2025: SME employersDepartment for Business and Trade (GOV.UK) · 2025

Figures are quoted from the publishers above. Check the source for the latest release before relying on a number.

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